Job Description
I'm a paragraph. Click here to add your own text and edit me. It's easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I'm a great place for you to tell a story and let your users know a little more about you.
This is a great space to write a long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide.
Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.
I'm a paragraph. Click here to add your own text and edit me. It's easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I'm a great place for you to tell a story and let your users know a little more about you.
This is a great space to write a long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide.
Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.
I'm a paragraph. Click here to add your own text and edit me. It's easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I'm a great place for you to tell a story and let your users know a little more about you.
This is a great space to write a long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide.
Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.
English
Japan
Issue Reporting and Technical Support
02-2108-1599
Issue Reporting and Technical Support
070-7116-2895
English
070-7116-2239
Japan
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1. Product priceThe price for each product is set differently depending on the number of servers and client users, and customization may occur according to the customer's system, so please consult with the sales person before discussing the price.
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2. Product purchase processAfter consulting on the product you want to purchase by contacting the product purchase and sales contact in the 'Support' menu, review the quotation issued by our company and purchase through the contract process. When the contract is completed, we go through the solution supply process and support installation and delivery to the customer.
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3. When a problem occurs while using the productIf you write the name of the customer and the symptom of the problem in detail through the inquiry form, we will reply quickly after checking. If the problem is not solved smoothly, please contact the maintenance contact in the customer inquiry menu to receive disability support.
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4. MaintenanceWowsoft provides free maintenance service for one year after delivery and installation of the product. If one year has passed, you can receive maintenance service with a paid maintenance contract.
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5. Product UpgradeProduct upgrade is applicable only when a version-up product is released, and product upgrade costs are incurred.
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6. Remote access method for troubleshootingWe use the “remote support service” to provide immediate resolution to problems occurring on the customer's PC. Please click Remote Support Service in the Customer Inquiry menu and log in so that our technical support staff can remotely access your PC. Please stop using your PC for a while during remote support. We ask for your cooperation so that the issue can be resolved. You can rest assured that we do not acquire any information on your PC through remote access.
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7. Deletion of productsIn the case of product deletion, it is difficult for us to proceed arbitrarily. Please prioritize receiving inquiries to the person in charge of security at the customer company (workplace). If you do not know the security officer of the customer company (workplace) or if it is difficult to delete using the corresponding route If you contact our maintenance manager or our main phone number (02-2108-1599), we will forward it to our engineer.
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1. Scope of Business PartnershipPartner business alliance with our company is a sales channel. technical partnership. It is classified as a solution partnership. Sales Channel: Sales of our products from partners to end-users. Technical cooperation: This is the business of exchanging our own technology or partner company's technology and including it in each company's product. Solution Alliance: This refers to the business of applying and supplying our products to partner companies' products in an OEM manner.
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2. Business partnership processAfter determining the scope of business alliance and supply price between the company and the partner company, the partnership is executed through mutual MOU and partner contract.
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1. What kind of company is WOWSOFT?Wowsoft was established in 2004 and is a venture company that specializes in developing software solutions. As its main field, it develops solutions related to end-point security and supplies them to corporations and public institutions. It has low-level control technology for printing and documents as its know-how and is achieving 100% sales growth every year. company.
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2. What is Wowsoft's vision?Wowsoft aims to grow into a global security partner for IT environments based on end-point security solutions. Our core values are the strengthening of differentiated core competencies and responsible management so that we can establish ourselves as a core partner of the company by providing continuous and stable solution and service support to our customers.
Customer Support
FAQ Frequently Asked Questions
If you have any questions, please apply for an inquiry or contact the person in charge of each part.
Response time: Weekdays from 09:00 to 18:00, Closed on Saturdays, Sundays, and holidays
FAQ
Frequently Asked Questions
Response time
Weekdays 09:00~18:00
Closed on Sat/Sun/Holidays
